Travel Midoffice Solution

IT4T Solutions offers comprehensive 

Travel Midoffice

/

Travel Backoffice

system to operate both within travel agency and with agency's agent network on same platform. Complete integration with your B2C website to manage different pre and post booking functions and also to perform B2B related access and required operations through our travel Backoffice solution.

Travel Mid-Office

is specifically designed to fit the requirements of all size whether small, medium or large sized travel agency professionals, backed up by proven experienced team having good number of experience in travel solutions development. IT4T's

Mid-office solution

allows agents to get all backend functionality available directly from one solutions.

All detailed information related to a booking is fully available for the travel agent in one central solution, any booking created on GDS or Supplier or aggregator for flight / hotel / transfer / car rental / packages etc is available in details under  

Mid-office travel solution

by IT4T. Customer profiles, reports for financial, documents voucher / invoice / tickets / payment receipts, comprehensive reporting, and detailed costing structure for bookings. Mid-Office travel solution is complete tool to quickly manage company details, manage branches, manage suppliers, manage cost, passengers, itineraries, currency, tax calculations, documents, mark-up rules, role rights for users, manage agent, etc and independent of any  

back-office system

features.

System is fully  

cloud based travel Mid-office

and no local server installation as updates are done in real time and available to customers immediately once the updates are done.


Features in Travel Backoffice / Midoffice Solution


  • Quick Desktop view
  • Graphical presentation of current booking details for each services (flight / hotel / etc)
  • Booking graph comparison, with per day view
  • Quick shortcut buttons, customization according to the frequently used operations
  • Quick view for latest bookings in system, and one click open
  • Company Management
  • IP based restriction for staff access, works on range of IP
  • Exchange range management
  • Roles & rights based access for complete security
  • Manual booking for Flight, Hotel, Transfer etc.
  • CMS to control B2C & B2B advertisements and other information
  • Markup management
  • Staff Management
  • Supplier management
  • MIS generation
  • Single view booking window for all information
  • Booking Queue management- Provisional, Authorized, Payment, Ticket etc.
  • Block booking access with single agent at same time
  • Payment due date setup
  • Edit existing bookings and add new bookings in existing booking reference number
  • Search fare with(XML)/without(NEGOTIATED CONTRACTS) availability
  • Import PNR
  • Option to do fare quote and record client inquiry & convert the same in real booking at later stage
  • Multiple payment modes - credit card/ cheque / cash / others
  • Complete customer info for customer sales
  • Booking logs to track each step involved in booking, with history of any modification in booking
  • Access Portal or B2B bookings and modify the same
  • Booking queues/lists to track bookings on different steps
  • Attach notes with a booking to save extra information
  • Send messages to colleagues related to a booking