Combination of internet and smartphones has made booking of hotels easy and convenient. There are two ways by which travelers can book hotel, first one is traditional method of visiting hotel directly and other is booking through online hotel booking engine. Now a majority of 21st century travelers book hotels from mobile app or from hotel’s website or from 3rd party website like Trivago.
Offers pleasing experience to clients: Online Hotel Booking Engine shows every important detail about hotel. It shows photos of hotel premises such as rooms, swimming pool, restaurant, corridor, and view from window to give a clear idea about property to clients. Booking is just a matter of couple of clicks. Multiple payment options give travelers a feeling of comfort as they can pay according to their convenient method of payment.
Develop Connections: Hotel Booking engine has feature of auto saving customer details such as name, number, email id etc. It also acquires details of direct visitors. With these details hotel can send their promotional offers and deals to travelers through emails and messages. Hotel can offer customized package to travelers based on their history to encourage more visits. Also, customer loyalty programs of hotel can be used in a much efficient way by using this data.
More Profit: As booking from Hotel Reservation System skips commissions of travel agents and online agencies, so the percentage of profit increases for hoteliers. Hotel Reservation System offers commission free bookings to hotels.
Online Reviews and Ratings: Hotel booking engine requests visitors to write a review and give rating to the hotel based on service and experience. Good reviews definitely increases brand image of hotel and drives more travelers to book hotels. Also, suggestions by clients are asked, which can be used as information by hotel to know about customer behavior. This can be used to improve level of customer experience after every visit.
All these benefits are being enjoyed by hotels who have adapted to hotel booking engine.